Orders and Shipping
Do you ship internationally?
Yes, we ship all over Europe! Delivery times vary depending on
of the destination.
How much does shipping cost?
Shipping costs are automatically calculated at
checkout time based on destination country and weight
of the order.
How long will it take to receive my order?
For Italy, delivery generally takes 2-4 working days.
For abroad, times may vary from 5 to 10 working days depending on
of the country.
How can I track my order?
Once shipped, you will receive an email with a link to track your
real-time shipping.
Products
Are your products made in Italy?
Yes, the production is made in Italy with high quality ingredients and materials.
quality. Our fragrances are free from: Nickel, Parabens, Mercury, Zinc.
Are laundry perfumes suitable for all types of fabrics?
Yes, our perfumes are formulated to be gentle and compatible with
most fabrics. However, it is always advisable to read the
product instructions.
Can I use your products for hand washing too?
Our products are designed exclusively for washing in
washing machine.
Are your products tested on animals?
No, we do not test any products on animals. We are cruelty-free.
Payments
What payment methods do you accept?
We accept Credit Cards, PayPal, Bank Transfer.
Is the payment secure?
Yes, all transactions are protected by SSL encryption to ensure maximum security.
safety
Returns and Refunds
Can I return a product?
No, it is not possible to return a product. In case of problems with the purchased product
you can contact support at fulual.srl@gmail.com and have it replaced.
How does the refund work?
We do not provide refunds in cash, but through assistance in case of problems with the
product you can request a replacement.